| Sampling Factors: |
Location (Not Relevant: Location has been considered Not Relevant because all the software development and maintenance activities are performed in Chengdu)
Customer (Not Relevant: Customer has been considered Not Relevant because software development and maintanance processes used are the same for all the cutomers)
Size (Not Relevant: Size has been considered Not Relevant because projects use the same processes whatever the size of the application)
Organizational Structure (Not Relevant: Organizational Structure has been considered Not Relevant because all the work is performed in the R&D department)
Type of Work: Type of work has been considered Relevant because activities performed differ in the case of new development or maintenance |
| Sampling Factor Values: |
Software Development (Type of Work): Activities for development of new applications
Maintenance (Type of Work): Activities to mantain, correct or make evolve previously developed software applications |
| Subgroups: |
Development: Development projects using a subset of organizational processes
18 People, 2 Basic Units
– Software Development
Maintenance: Maintenance projects using the full range of the organizational processes
10 People, 1 Basic Units
– Maintenance |