| Sampling Factors: |
Location (Not Relevant: No. Only Chennai location in scope of the appraisal.)
Customer (Not Relevant: No. No difference for customers from a process point of view. iLink QMS is applied for the various customers.)
Size (Not Relevant: No. No difference based on team size. Team size varies from 3 to 24 but is not a factor introducing process diversity. However, both the basic units with 3 as well as 24 members are part of the appraisal sample.)
Organizational Structure (Not Relevant: No. No difference based on organizational structure. While projects are placed in different regions it is essentially from a sales point of view and does not introduce any process diversity)
Type of Work: Yes. Two types of work: Development and Development & Maintenance is seen. Development refers to projects which are executing development work as per agreement and Development and Maintenance refers to ongoing engagements with customers where team is involved in both development as well as maintenance work to meet customer needs.
Lifecycle Model: Yes. Two development lifecycle models are defined – Waterfall and Agile |
| Sampling Factor Values: |
Development (Type of Work): Development refers to projects which are executing development work as per agreement
Development & Maintenance (Type of Work): Development and Maintenance refers to ongoing engagements with customers where team is involved in both development as well as maintenance work to meet customer needs.
Waterfall (Lifecycle Model): Waterfall lifecycle model
Agile (Lifecycle Model): Agile Lifecycle model |
| Subgroups: |
G1: Development, Waterfall. Development Projects using Waterfall lifecycle model
3 People, 1 Basic Units
– Development
– Waterfall
G2: Development, Agile. Development Projects using Agile lifecycle model
32 People, 3 Basic Units
– Agile
– Development
G3: Development & Maintenance, Agile. Development & Maintenance Projects using Agile lifecycle model
28 People, 2 Basic Units
– Development & Maintenance
– Agile |