| Sampling Factors: |
Location (Not Relevant: Not Relevant: Locations of the organizational unit sites have no impact on the way work is performed.)
Customer (Not Relevant: Not Relevant: The customers served by the organizational unit have no impact on the way work is performed.)
Size (Not Relevant: The size of the products developed or maintained by the organizational unit has no impact on the way work is performed. The process is comprised of a number of standard process components that depends on the size of developed or maintained products.)
Organizational Structure (Not Relevant: Not Relevant: The organizational structure of the organizational unit has no impact on the way work is performed.)
Type of Work: The type of work (custom development vs. maintenance) has an impact on the way work is performed by the organizational unit. Even though both use standard process components, the amount of tailoring performed in each case is significant. |
| Sampling Factor Values: |
Custom development (Type of Work): Complete life cycle, from requirements definition to validation.
Maintenance (Type of Work): Standard process components tailored for maintenance activities. |
| Subgroups: |
Subgroup 2: Full life cycle execution from requirements to validation.
16 People, 3 Basic Units
– Custom development
Subgroup 1: Includes enhancements and releases incorporating bug fixes.
86 People, 5 Basic Units
– Maintenance |