| Sampling Factors: |
Location (Not Relevant: Software development work is performed in only one location: Nanjing.)
Customer (Not Relevant: No effect on implementation. All costumers belong to banking industry.)
Size (Not Relevant: No effect on implementation. All software development projects have less than 15 employees.)
Organizational Structure (Not Relevant: No effect on implementation. The projects are performed under the same structure.)
Type of Work: There are two types of products, Big Data and Webchat. |
| Sampling Factor Values: |
Big Data (Type of Work): Data integration projects.
Webchat (Type of Work): Webchat end projects. |
| Subgroups: |
1: Two projects belong to Big Data type.
21 People, 2 Basic Units
– Big Data
2: Two projects belong to Webchat type.
20 People, 2 Basic Units
– Webchat |