| Sampling Factors: |
Location (Not Relevant: One Location – Nanjing)
Customer: Internal Projects vs External Pharma Companies
Size (Not Relevant: Typical Size is 5 to 15 FTEs)
Organizational Structure (Not Relevant: All projects report to head of Software Department)
Type of Work (Not Relevant: Focused on Full Life Cycle Software Development Projects) |
| Sampling Factor Values: |
Internal Customers (Customer): Projects developed and used with in the organization.
External Customers (Customer): The projects developed and delivered for external customers, Typically for Pharma Companies |
| Subgroups: |
External Customers: The projects developed and delivered for external customers, Typically for Pharma Companies
31 People, 3 Basic Units
– External Customers
Internal Customers: Projects developed and used with in the organization.
40 People, 4 Basic Units
– Internal Customers |