| Sampling Factors: |
Location (Not Relevant: The OU is only located in Nanjing.)
Customer (Not Relevant: The OU uses the same set of processes to deliver products to different customers. All customers are external customers.)
Size (Not Relevant: All projects are medium size.)
Organizational Structure (Not Relevant: All projects are within Technical R&D Department and a single management structure exists for the OU.)
Type of Work: There are two types of work: 1) the development of multimedia broadcast management system, 2) the development of building management system. There are some differences in project acceptance between them. |
| Sampling Factor Values: |
Development of multimedia system (Type of Work): Responsible for developing various Video-On-Demand system (VOD) for Nanjing radio and television group.
Development of building management system (Type of Work): Responsible for developing the information release or broadcast system for customers such as hotels, office buildings and properties. |
| Subgroups: |
Multimedia System (MS): Responsible for developing various Video-On-Demand system (VOD) for Nanjing radio and television group.
14 People, 3 Basic Units
– Development of multimedia system
Building Management System (BMS): Responsible for developing the information release or broadcast system for customers such as hotels, office buildings and properties.
13 People, 3 Basic Units
– Development of building management system |