| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Nanjing city only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are finance enterprises or organization.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Development Department.)
Type of Work: Relevant: Work is performed differently based on the type of the work. Most of the work could be categorized into: – New Project/Application Development – Upgrading Project |
| Sampling Factor Values: |
New Project/Application Development (Type of Work): To develop a new project/application based on the customer needs from scratch
Upgrading Project (Type of Work): To upgrade/optimize the project based on the existing system to add/revise some part of the functions to meet the customer’s business needs |
| Subgroups: |
New Project/Application Development: To develop a new project/application based on the customer needs from scratch
16 People, 3 Basic Units
– New Project/Application Development
Upgrading Project: To upgrade/optimize the project based on the existing system to add/revise some part of the functions to meet the customer’s business needs
11 People, 2 Basic Units
– Upgrading Project |