| Sampling Factors: |
Location (Not Relevant: The OU has only one location)
Customer: The OU has two types of customers
Size: The OU has two types of project sizes
Organizational Structure (Not Relevant: The OU has only one development branch)
Type of Work (Not Relevant: The OU has only one type of work: system development) |
| Sampling Factor Values: |
External (Customer): External Customers
Internal (Customer): Internal Customer — developed for parent company
Large (Size): Projects larger than 25 person-month
Small (Size): Projects no larger than 25 person-months |
| Subgroups: |
SG1: Large, internal customer project
13 People, 2 Basic Units
– Large
– Internal
SG2: Small size external customer projects
8 People, 2 Basic Units
– Small
– External |