Customer (Not Relevant: The type of customer does not impact the way development work is performed since all customers are offered to support similar products. All processes are implemented accordingly in a similar fashion for any customer. [Not Relevant.])

Size (Not Relevant: All processes are implemented at organizational unit level. All processes remain applicable regardless of size as such aggregate size (FTE/PTE) of each project is around six (6) FTE/PTEs. These processes do not differentiate project because of their size. [Not Relevant.])

Organizational Structure (Not Relevant: Technology Department is where all the projects are developed. Standardized processes are used accordingly so org structure does not impact the way work is performed. [Not Relevant])

Type of Work: There are two types of work. (1) File and Information Management Systems (FIMS) deals with the functions of managing files and information. It emphasizes on the requirements, testing and user interfaces. (2) Cloud Based Content Management Platform (CCMP) deals with cloud based configurations, data analyses, and systems interfaces. [Relevant]

Cloud Based Content Management Platform (Type of Work): Cloud Based Content Management Platform (CCMP) deals with cloud based configurations, data analyses, and systems interfaces.

FIMS: File and Information Management Systems
12 People, 2 Basic Units
– File and Information Management Systems