| Sampling Factors: |
Location (Not Relevant: There is only one service office located in Taoyuan city, Taiwan.)
Customer: There are two types of customers. One is military customer. Another one is commercial customer.
Size (Not Relevant: Project team size is between 6 to 10 people. The organization assumes all projects are same size.)
Organizational Structure (Not Relevant: C4ISR Section is the department to deliver system implementation services. The other departments are out of appraisal C4ISR Section scope.)
Type of Work (Not Relevant: All types of works are system implementation services.) |
| Sampling Factor Values: |
Military Customer. (Customer): Implement software solutions for the customers from Department of Defense, Taiwan.
Commercial Customer (Customer): Implement software solutions for the customers from commercial areas. |
| Subgroups: |
Military Customers: Plan, deliver and manage project implementation services for the customers from Department of Defense, Taiwan.
31 People, 4 Basic Units
– Military Customer.
Commercial Customers: Plan, deliver and manage project implementation services for the customers from commercial areas.
9 People, 1 Basic Units
– Commercial Customer |