| Sampling Factors: |
Location (Not Relevant: There is only one location (Cairo / Egypt))
Customer (Not Relevant: There is only internal customer)
Size (Not Relevant: Size does not affect QMS process execution activities)
Organizational Structure (Not Relevant: All basic units are under the supervision of ISCC)
Type of Work: There are 2 types of work provided by ISCC |
| Sampling Factor Values: |
New Development (Type of Work): New/ upgrade Development
Support of the Running Solutions (Type of Work): Maintenance/ Support of the Running Solutions |
| Subgroups: |
Subgroup(1): New/ upgrade Development
16 People, 1 Basic Units
– New Development
Subgroup(2): Maintenance/ Support of the Running Solutions
24 People, 1 Basic Units
– Support of the Running Solutions |