| Sampling Factors: |
Location (Not Relevant: There is only one service office located at Taipei city.)
Customer (Not Relevant: All customers are from National Taiwan University Hospital.)
Size (Not Relevant: All project sizes are below 10 people. The organization assumes the project sizes are same.)
Organizational Structure: There are three divisions responsible for software implementation services.
Type of Work (Not Relevant: The type of work delivered is software implementation services.) |
| Sampling Factor Values: |
System Design Division I (Organizational Structure): Focus on the areas of general information system development and maintenance, such as office automation, management support system.
System Design Division II (Organizational Structure): Deliver medicare and hospital information system implementation services.
System Design Division III (Organizational Structure): Design and implement hospital management and supporting systems, such repairing system, medical research systems. |
| Subgroups: |
System Design Division I: Design and implement general Management Information System for the hospital.
17 People, 4 Basic Units
– System Design Division I
System Design Division II: Design and implement medicare and hospital information systems.
19 People, 4 Basic Units
– System Design Division II
System Design Division III: Design and implement hospital supporting systems.
16 People, 3 Basic Units
– System Design Division III |