| Sampling Factors: |
Location (Not Relevant: Not Relevant because only projects in Beijing is included)
Customer: Relevant: Have different process with internal and external client needs
Size (Not Relevant: All projects are almost of the same scale with 6 to 9 developers in the project team, hence is not a relevant sampling factor)
Organizational Structure (Not Relevant: All team reports to one senior manager and all basic units belong to one research and development department, hence is not a relevant factor.)
Type of Work (Not Relevant: All projects are development projects using waterfall process) |
| Sampling Factor Values: |
Internal (Customer): This refers to research and product development groups
External (Customer): This refers to product customization projects |
| Subgroups: |
1 – Internal: Refers to Internal product development and R&D projects
44 People, 7 Basic Units
– Internal
2 – External: Refers to product customization projects
20 People, 3 Basic Units
– External |