- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Location is not a determining or distinguishing factor affecting the implementation or performance of work because there is only one method. Even there are members of the same program or cluster team in different locations.)
Customer (Not Relevant: Customer is not a determining or distinguishing factor affecting the implementation or performance of work because the unique customer of the Information Systems Unit is the internal customer of Gas Natural Fenosa.)
Size: Relevant: Work is performed differently based on the size of the needs of Gas Natural Fenosa. Minor changes are managed as maintenance activities inside a Cluster of Suppliers, while others are considered new or enhancement software development projects, which are included in a Program.
Organizational Structure: Relevant: Organizational Structure is a determining or distinguishing factor affecting the implementation or performance of work because there are a Software Platforms Area and an Application Development and Maintenance (ADM) Area.
Type of Work: Relevant: Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering the following types of work: Once a program release a product (as the outcome of development activities), a set of support and maintenance services are delivered around it.Sampling Factor Values: Minor (Size): Minor changes are managed as maintenance activities inside a Cluster of Suppliers
Large (Size): New or enhancement software development projects, which are included in a Program.
ADM (Organizational Structure): There is an Application Development and Maintenance (ADM) Area
Platforms (Organizational Structure): There is a Software Platforms Area.
Maintenance (Type of Work): Support activities and software maintenance services delivered by the Clusters of Suppliers around an application or a set of them.
Development (Type of Work): Programs are focused to the development of software projects or products, and they are supported by a budget during several years.Subgroups: Platform Programs: These programs manage the design, development and deployment of the software platforms, establishing the functional and technologic requirements and coordinating the project development activity, in order to ensure the integrity, the consistence and the coherence of the outcomes.
45 People, 2 Basic Units
– Platforms
– Development
– Large
ADM Programs: These programs manage a set of software projects with a common business objective, along several years.
148 People, 63 Basic Units
– Large
– ADM
– Development
Platform Clusters: These are contracts of clusters of suppliers, which provide the evolutive maintenance of a software platform. They include the definition of a evolutive base line, addressing the needs of a software platform.
28 People, 21 Basic Units
– Minor
– Platforms
– Maintenance
ADM Clusters: These are contracts of clusters of suppliers, which provide the baseline of the evolutive maintenance of a software application.
91 People, 83 Basic Units
– Maintenance
– Minor
– ADM