| Sampling Factors: |
Location: The OU operates out of two cities – Noida and Bangalore
Customer (Not Relevant: Customers have no influence over people related processes)
Size (Not Relevant: BU size does not impact people related processes. Also, BUs are similar in size.)
Organizational Structure (Not Relevant: This is subsumed in the Type of Work)
Type of Work: The delivery units are of two types – Tech Delivery Units and Business Service Delivery Units. |
| Sampling Factor Values: |
Noida (Location): Work done in Noida.
Bangalore (Location): Work done in Bangalore.
Tech Delivery Units (Type of Work): Software technology related delivery units.
Business Services Delivery Units (Type of Work): Business Services related delivery units. |
| Subgroups: |
NOIDA-Tech: Tech Delivery units operating out of Noida
513 People, 6 Basic Units
– Noida
– Tech Delivery Units
NOIDA-BS: Business Services Delivery units operating out of Noida
176 People, 2 Basic Units
– Noida
– Business Services Delivery Units
BLR-Tech: Tech delivery units operating out of Bangalore
102 People, 2 Basic Units
– Bangalore
– Tech Delivery Units |