Capgemini Nederland B.V-2015-CMMI5

cmmirz

11年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: There is only one location in scope of appraisal) Customer: There are two types of customers – Private and Public Size (Not Relevant: there is no differentiation in processes by size – all the basic units have to follow same set of processes and work flows depending upon type of work and their allocated division irrespective of number of staff in the basic units) Organizational Structure: There are two divisions – Application Development and Application outsourcing Type of Work: There are three types of works – development , managed support and enhancements and managed support
Sampling Factor Values:	Private (Customer): Projects for Private Sector Public (Customer): Projects for Public Sector Application Development (Organizational Structure): Application Development Division responsible for development projects Application Outsourcing (Organizational Structure): Application Outsourcing Division responsible for managed support and managed support and enhancement projects Development (Type of Work): projects involving software development Managed Support (Type of Work): Projects involving Managed Support services including service requests, incidents, problem management Managed Support and Enhancement (Type of Work): Projects involving Managed Support and enhancement services including change requests,service requests, incidents, problem management
Subgroups:	SG1 CMMI DEV: Private, application development division, development projects 250 People, 4 Basic Units – Private – Application Development – Development SG2 CMMI DEV: Public, application development division, development projects 90 People, 5 Basic Units – Development – Application Development – Public SG3 CMMI DEV + SVC: Private, application outsourcing division, managed support and enhancements 326 People, 6 Basic Units – Private – Application Outsourcing – Managed Support and Enhancement SG4 CMMI DEV+ SVC: Public, application outsourcing, managed support and enhancements 25 People, 2 Basic Units – Managed Support and Enhancement – Application Outsourcing – Public SG5 CMMI SVC: Private, application outsourcing, managed support 230 People, 5 Basic Units – Private – Application Outsourcing – Managed Support