| Sampling Factors: |
Location (Not Relevant: All projects are operating from same location and location is not an influencing factor)
Customer (Not Relevant: The process followed is not influenced by customer. The projects follow consistent process across the customers)
Size (Not Relevant: The projects in OU are of medium in size and process followed is not influenced by size factor)
Organizational Structure (Not Relevant: The organization is having flat structure and organization structure is not influencing factor)
Type of Work: The projects are of two types in nature: Software Development and IT Services. The process followed slightly varies based of type of project |
| Sampling Factor Values: |
DEV (Type of Work): Software development projects at NETE
ITS (Type of Work): It Support projects at NETE |
| Subgroups: |
NETEDEV: Subgroup consisting of software development projects. This group follows CMMI DEV model for process improvements
65 People, 2 Basic Units
– DEV
NETEITS: Subgroup consisting of IT support projects. This group follows CMMI SVC model for process improvements
70 People, 3 Basic Units
– ITS |