Organization Name:
(组织名称) NetCracker Technology Corporation
(组织名称) NetCracker Technology Corporation
Organizational Unit:
(组织单位) Solution Delivery Department
(组织单位) Solution Delivery Department
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Jun 29, 2017
(评估结束日期) Jun 29, 2017
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) Michael Feinberg
(发起人) Michael Feinberg
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Projects are always developed with a multisite approach, taking advantage of the availability of the workforce and offering to customers the added value of improving responsiveness through the overlap of time zones around the world.)
Customer (Not Relevant: Operational processes are always based on the same set processes following the standard tailoring guidelines.)
Size (Not Relevant: All the projects developed by the company follow the operational processes in a similar manner.)
Organizational Structure (Not Relevant: Structure is common in the Department, having the direct delivery team, supported by the PEG and the HM Teams, the Release and CM Team and the Training support.)
Type of Work (Not Relevant: The organization is involved in developing projects for final customers. Support activities and product development and evolution are taken over by separated teams.)
Product Base: The projects may be based on the implementation of a different set of components of the two stacks from NetCracker, OSS, BSS, or both together.
Life Cycle: The projects may follow either the complete life cycle, or start from requirements supplied by the customer directly.Sampling Factor Values: TOMS (Product Base): OSS stack system
RBM (Product Base): BSS stack system
TOMS-RBM (Product Base): OSS/BSS stacks system
GR (Life Cycle): Complete life cycle.
BR (Life Cycle): Requirements engineering integrating customer and NetCracker into a single process.Subgroups: 1.TOMS-RBM.GR: Projects incorporating both stacks, OSS and BSS, using the complete life cycle and the standard process for requirements elicitation and sign-off.
937 People, 10 Basic Units
– TOMS-RBM
– GR
2.TOMS-RBM.BR: Projects incorporating both stacks, OSS and BSS, with the Requirements Phase taken over jointly with the customer and the standard process for requirements elicitation and sign-off.
234 People, 5 Basic Units
– BR
– TOMS-RBM
3.TOMS.GR: Projects developed on top of the OSS stack, using the complete life cycle and the standard process for requirements elicitation and sign-off.
643 People, 10 Basic Units
– TOMS
– GR
4.TOMS.BR: Projects developed on top of the OSS stack, with the Requirements Phase taken over jointly with the customer and the standard process for requirements elicitation and sign-off.
1137 People, 35 Basic Units
– BR
– TOMS
5.RBM.GR: Projects developed on top of the BSS stack, using the complete life cycle and the standard process for requirements elicitation and sign-off.
104 People, 2 Basic Units
– RBM
– GR
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