| Sampling Factors: |
Location (Not Relevant: No, there is only one service office located in China. All the team members are in the same location.)
Customer: Yes, there are two types of customers. One is client in Japan. Another one is client in China. The processes in delivering application development services are different for different types of customers.
Size (Not Relevant: No, tailoring is implemented to manage different scale of project. Basically, process is no different for different project scale.)
Organizational Structure (Not Relevant: No, system development department is the only department to deliver application development services. No other department delivers application development services.)
Type of Work (Not Relevant: No, the only one type of work is application development based on client requirements.) |