| Sampling Factors: |
Location (Not Relevant: The scope of appraisal is Lagos location. No other location is considered. Cyberspace QMS processes are established at organizational level for Lagos Location, so “LOCATION” factor is not considered for project selection.)
Customer: Cybsoft Department develops the software for internal and external customers. The Cyberspace QMS processes does not vary and differentiating for different customer. But “CUSTOMER” factor is considered for project selection.
Size (Not Relevant: The Cyberspace QMS processes does not vary and differentiating for different size of the projects. So “SIZE” factor is not considered for project selection.)
Organizational Structure (Not Relevant: Organizational Structure is same for all the software development projects hence no significant process variation based on organizational structure. So ‘ORGANIZATIONAL STRUCTURE’ factor is not considered for the project selection. Following functions / activities are carried out at organizational Level. 1. SEPG 2. Internal Quality Assurance (IQA) 3. Training)
Type of Work (Not Relevant: The Cybsoft Department executes software development projects which are executed using the Waterfall Life Cycle. Same sets of processes are followed for execution of these projects. So ‘TYPE OF WORK’ factor is not considered for project selection.) |
| Sampling Factor Values: |
External Customer (Customer): Projects which develops software for external customers
Internal Customer (Customer): Projects which develops software for internal customers |
| Subgroups: |
External Customer: Projects which develops software for external customers
10 People, 4 Basic Units
– External Customer
Internal Customer: Projects which develops software for internal customers
3 People, 1 Basic Units
– Internal Customer |