| Sampling Factors: |
Location (Not Relevant: Not Relevant – The OU is in the same geographical location as that of the appraised organization. All the software development activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator.)
Customer: Relevant-This OU caters to four different type of customers. C-EGO,C-MDCR,C-EVNP and C-TOBC-built and delivered for e-governance, medical care, environment protection and tobacco customers respectively. Requirement gathering, development, design activities are managed in different manner based on customer type (RD,REQM,TS). And planning and monitoring (PP,PMC,IPM) and review & testing (VER,VAL) are managed in different manner.Thus, customer type is a potential differentiator.
Size (Not Relevant: Not Relevant – Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator.)
Organizational Structure (Not Relevant: Not Relevant – OU consists of a single management structure overlooking the software development activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization”s standard processes. Hence, organizational structure is not a potential differentiator.)
Type of Work (Not Relevant: Not Relevant – OU consists of projects wherein research and development activities are carried out for all projects. Thus type of work is not a potential differentiator.) |