| Sampling Factors: |
Location (Not Relevant: all software development is based in Zhengzhou. Only 1 location that follows the same processes.)
Customer: two kinds of customers: citizens; universities. Can vary slightly based on the customers.
Size (Not Relevant: The basic units are all the same size, or very similar sizes. (Size does not affect the process for all current projects,))
Organizational Structure (Not Relevant: All work is project structured. The process followed is the same for each project.)
Type of Work (Not Relevant: All work follows the same set of processes with slight tailoring guidelines.) |
| Sampling Factor Values: |
citizens (Customer): develop cards for citizens
Education (Customer): develop cards for teachers and students in universities |
| Subgroups: |
City: development projects for city management, develop cards for citizens
35 People, 5 Basic Units
– citizens
Education: development projects for universities, develop cards for teachers and students in universities
71 People, 10 Basic Units
– Education |