| Sampling Factors: |
Location (Not Relevant: Location has been considered Not Relevant because all the software development and maintenance activities are performed in Beijing)
Customer (Not Relevant: Customer has been considered Not Relevant because software development and maintenance activities are performed for the same type of customers, that is e-learning systems Customers)
Size (Not Relevant: Size has been considered Not Relevant because Projects are all classified as Medium using the following Size: time<3 months,=”” small;=”” 3months=””>< 6months,=”” medium;=”” time=””> 6 Large)
Organizational Structure (Not Relevant: Organizational Structure has been considered Not Relevant because all the work is performed in the OU)
Type of Work: Type of work has been considered Relevant because activities performed differ in the case of Development or Maintenance project |
| Sampling Factor Values: |
Development Projects (Type of Work): Development projects using the full range of Organizational processes
Maintenance Projects (Type of Work): Maintenance projects addressing new customer needs and using a subset of organizational processes |
| Subgroups: |
G1: Development Projects
11 People, 2 Basic Units
– Development Projects
G2: Maintenance Projects
12 People, 2 Basic Units
– Maintenance Projects |