| Sampling Factors: |
Location (Not Relevant: All basic units are located in O’Fallon, IL area and implement the same processes.)
Customer: All basic units implement the same processes for internal and external customers, although some minor differences may exist.
Size (Not Relevant: All basic units implement the same processes regardless of product size.)
Organizational Structure (Not Relevant: All work is accomplished under the same organizational structure using the same processes.)
Type of Work (Not Relevant: All work is similar.) |
| Sampling Factor Values: |
Internal (Customer): Develops and maintains software products for internal customers.
External (Customer): Develops and maintains software products for external customers. |
| Subgroups: |
Internal Customers: The is currently only 1 basic unit in this subgroup.
5 People, 1 Basic Units
– Internal
External Customers: Currently there are 4 basic units in this subgroup. We will sample 2 of these basic units.
27 People, 4 Basic Units
– External |