| Sampling Factors: |
Location (Not Relevant: the OU has only one location, in Shanghai)
Customer (Not Relevant: the customers are Telecom Operators.)
Size (Not Relevant: the size doesn’t affect the processes and in a narrow scope.)
Organizational Structure (Not Relevant: matrix management is used across the OU. Organizational Structure does not play an important role)
Type of Work (Not Relevant: development work)
Product Line: different product line inherits different assets from the historical projects. |
| Sampling Factor Values: |
INMS (Product Line): Integrated network management system
ITMS (Product Line): Integrated terminal management system |
| Subgroups: |
SG1: projects that oriented communication network.
48 People, 5 Basic Units
– INMS
SG2: projects that oriented communication terminal.
30 People, 3 Basic Units
– ITMS |