NOKIA Solutions and Networks India Private Limited-2017-CMMI

cmmirz

9年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Work group members delivering services are based across multiple locations) Customer (Not Relevant: Services are typically delivered for any Region”s customers based on solutions of Nokia) Size (Not Relevant: While work group headcounts are variable, they the methods used for delivery of services is only dependent on the Type of Work) Organizational Structure (Not Relevant: The SI Line of Business has multiple sub streams which deliver services relating to customization and deployment or support of Nokia solutions) Type of Work: Work Groups are formed to either customise and deploy solutions to customers using Nokia products or to provide support for Nokia solutions. These activities are aligned to Turnkey or Technical Support lifecycles of the OU
Sampling Factor Values:	Solution Deployment (Type of Work): Deployment of Nokia solutions using the Turnkey Lifecycle Technical Support (Type of Work): Technical Support for Nokia solutions using TS lifecycle
Subgroups:	Turnkey: Turnkey projects that deploy solutions to Nokia clients 54 People, 9 Basic Units – Solution Deployment TS: Technical Support projects on Nokia solutions using TS Lifecycle 16 People, 5 Basic Units – Technical Support