| Sampling Factors: |
Location (Not Relevant: All work is performed in Chile, there are no geographical issues.)
Customer (Not Relevant: Work is performed same way no matter the customer)
Size (Not Relevant: Work is performed same way no matter the project size)
Organizational Structure (Not Relevant: Same organizational structure serving all projects)
Type of Work: Projects are divided into new development and maintenance |
| Sampling Factor Values: |
Development (Type of Work): New development projects
Maintenance (Type of Work): Maintenance Projects |
| Subgroups: |
S1: Development Projects
16 People, 4 Basic Units
– Development
S2: Maintenance Projects
15 People, 4 Basic Units
– Maintenance |