| Sampling Factors: |
Location (Not Relevant: All Projects are managed from the same organization location)
Customer (Not Relevant: Not Relevant: The appraised organization unit is only servicing Government customers, and due to the nature of the work they perform, the type of customer has no effect on the processes used)
Size: Possible differences in the instantiation of organizational processes based on the size of the projects
Organizational Structure (Not Relevant: All projects follow the same organization structure)
Type of Work (Not Relevant: All projects are similar in nature in terms of service management and delivery) |
| Sampling Factor Values: |
OST_Large (Size): Service projects with FTE count more than 15
OST_Small (Size): Service Projects with FTE count less than 15 |
| Subgroups: |
OST_Large: Service Projects with FTE counts more than 15
70 People, 1 Basic Units
– OST_Large
OST_Small: Services Projects with FTE Counts less than 15
6 People, 1 Basic Units
– OST_Small |