Hewlett Packard Enterprise Services – Hewlett Packard G

cmmirz

10年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: All locations use a common EDGE process set, which is support by a Quality Group at the organization level, and other organizational support functions.) Customer (Not Relevant: Work is done using the same EDGE processes across customers) Size: Projects sizes range from small (< 40=”” ftes)=”” to=”” large=”” (=””>= 40 FTEs) Organizational Structure (Not Relevant: Projects follow common EDGE processes across all service lines.) Type of Work: Work done in two different ways. All projects perform incident and problem management, but only some projects perform change management in addition.
Sampling Factor Values:	Small (Size): < 40=””> Large (Size): >= 40 FTEs Run (Type of Work): Incident and problem management only Change (Type of Work): Minor change management in addition to Run
Subgroups:	Run-Small: Projects of Run type and small size 114 People, 5 Basic Units – Small – Run Run-Large: Projects of Run type and Large size 140 People, 2 Basic Units – Run – Large Change-Small: Projects of Change type and smaller sizes 286 People, 13 Basic Units – Small – Change Change-Large: Projects of Change type which are large in size 497 People, 6 Basic Units – Change – Large