| Sampling Factors: |
Location (Not Relevant: No difference based on location, same processes and tools used across locations)
Customer (Not Relevant: No difference based on customer, same processes and equivalent tools used across customer.)
Size (Not Relevant: No difference based on Size – Size determines if it is a project at all and what lifecycle to follow which is captured in type of work.)
Organizational Structure (Not Relevant: No differences based on org structure – same processes are used across the organization.)
Type of Work: Three different types of work are used by Mx Apps Dev/Apps Maint. Development work type is primarily new development or large enhancements. AMS is small changes. Dev. Umbrella is smaller new development or larger enhancements for the same customer and grouped together into one overall project. |
| Sampling Factor Values: |
Development (Type of Work): Development work type is primarily new development or large enhancements.
AMS (Type of Work): AMS is small changes and production support for applications.
Development Umbrella (Type of Work): Dev. Umbrella is smaller new development or larger enhancements for the same customer and grouped together into one overall project. |
| Subgroups: |
DEV: Development projects which are new development or large enhancements and are self contained managed projects.
13 People, 3 Basic Units
– Development
AMS: AMS projects are grouped on-going very small changes and production support.
101 People, 8 Basic Units
– AMS
DEV Umbrella: Development Umbrella projects are larger than would be handled in AMS and there are several for each client, therefore they are grouped changes that together are managed as a project.
20 People, 1 Basic Units
– Development Umbrella |