| Sampling Factors: |
Location (Not Relevant: Not Relevant: All projects are worked in Wuxi)
Customer (Not Relevant: Not Relevant: There are 3 types of customers, each corresponding to one type of work (Development, Test and PGS). Since it is one-to-one mapping, it could be considered here or in Type of Work. Now it is considered in “Type of Work.”)
Size (Not Relevant: Not Relevant: the sizes of basic units does not affect the way work is performed, and vary in a limited scope)
Organizational Structure (Not Relevant: Not Relevant: Since all the 6 departments have the same structure of “Director-Projects-Team Members.”)
Type of Work: Relevant: Have Development, Test, and PGS three types |