| Sampling Factors: |
Location: Each of the 3 location has defined local generic tailoring of the standard “Booster” process
Customer (Not Relevant: The customer is internal BNP PARIBAS business teams; there is no significant impact of the customer on the “Booster” process implementation or tailoring)
Size (Not Relevant: Project or Maintenance size has no significant impact on “Booster” process tailoring)
Organizational Structure (Not Relevant: Org Structure has no impact on the “Booster” process tailoring)
Type of Work: The 2 types of work (“project” or “maintenance”) trigger significant differences in the way work is done, and on most CMMI process areas (both engineering and project management) |
| Sampling Factor Values: |
Paris (Location): Business Lines managed by Paris-based management, with Project Managers based in Paris, or occasionally Lisbon
London (Location): Business Lines managed by London management
Luxembourg (Location): Business Lines managed by Luxembourg management
Maintenance (Type of Work): Most work done at BNP PARIBAS Securities Services is via “Maintenance” team, implementing corrective and evolutive maitenance work, from small to medium size enhancements
Project (Type of Work): Some large endevours are managed as “Projects” by dedicated teams for a specified period of time |
| Subgroups: |
Paris Maintenance: Paris-based Maintenance work
619 People, 50 Basic Units
– Paris
– Maintenance
Paris Projects: Paris-based Projects
65 People, 4 Basic Units
– Paris
– Project
Luxembourg Maintenance: Luxembourg-based Maintenance work
59 People, 3 Basic Units
– Luxembourg
– Maintenance
London Maintenance: London-based Maintenance work
28 People, 3 Basic Units
– Maintenance
– London |