| Sampling Factors: |
Location (Not Relevant: All projects are developed in Guangzhou.)
Customer (Not Relevant: Customer is Subway Group, customer is not a relevant factor because processes do not distinguish any tailoring depending on customer.)
Size (Not Relevant: There are large and medium size projects, Large project is sampled as System Development Department. Medium project is sampled as Research and Development Center. The appraisal assumes size is one sample factor.)
Organizational Structure: All projects are within Technology Center, The Technology Center includes System Development Department and Research and Development Center. There are some differences between the two sub departments in terms of project management, technical solution and acceptance mode.
Type of Work (Not Relevant: All projects are Development projects.) |
| Sampling Factor Values: |
System Development Department (Organizational Structure): The projects are developed by the System Development Department.
Research and Development Center (Organizational Structure): The projects are developed by the Research and Development Center. |
| Subgroups: |
SDD: The projects are developed by the System Development Department.
42 People, 2 Basic Units
– System Development Department
R&D: The projects are developed by the Research and Development Center.
11 People, 1 Basic Units
– Research and Development Center |