| Sampling Factors: |
Location (Not Relevant: Not Relevant: Not Relevant – All projects are executed from the same location)
Customer (Not Relevant: Not Relevant: Not Relevant – All are customers from Banking and Financial Institutions)
Size (Not Relevant: Not Relevant: Not Relevant – The way in which the work is performed in the appraised organization does not vary significantly based on size. In addition, as standard methodology is followed in the define processes and hence there is no significant impact on process implementation)
Organizational Structure (Not Relevant: Not Relevant: Not Relevant – All projects follow the same organization structure)
Type of Work: Yes Relevant – There are differences in the instantiations of processes in the organization based on the type of work. Development on Product Platform focusses on internal product development and Customizations and Implementation projects are more driven by customer requirements. |
| Sampling Factor Values: |
PT Subgroup A (Type of Work): Development on Product Platform Projects
PT Subgroup B (Type of Work): Customization and Implementation Projects |
| Subgroups: |
Development Projects: Development of the Product Platform
46 People, 2 Basic Units
– PT Subgroup A
Customization and Enhancement: Customization and Implementation Projects
43 People, 2 Basic Units
– PT Subgroup B |