| Sampling Factors: |
Location (Not Relevant: Just one location (Recife) is considered for this appraisal)
Customer (Not Relevant: We consider all customers and the process are performed following the same processes (not depend of customer))
Size (Not Relevant: All projects are executed for fixed number of people on team. Size does not influence the process followed by team to execute the projects)
Organizational Structure (Not Relevant: All parts of OU is involved on software development are select to be appraised. All projects under the OU use the same structure)
Type of Work: Projects and maintenance use different process and follow a different type of work for projects |
| Sampling Factor Values: |
Projects (Type of Work): Work that is executed to develop software by demand for customers
Maintenance (Type of Work): Work that is executed to do the evolution of software products |
| Subgroups: |
Maintenance Subgroup: Subgroup that execute work to do the evolution of software products
16 People, 1 Basic Units
– Maintenance
Project Subgroup: Work that is executed to do software products by demand for customers
51 People, 5 Basic Units
– Projects |