| Sampling Factors: |
Location (Not Relevant: All work locations are in the Washington DC metro area. Work Location or geographical disparity does not influence processes. This sampling factor is judged to not apply.)
Customer (Not Relevant: All Federal government customers (U.S.Immigration and Cutoms Enforcement). This sampling factor is judged to not apply.)
Size (Not Relevant: Process does not change due to project size. Small (1-2 FTE) person projects are excluded. This sampling factor is judged to not apply.)
Organizational Structure (Not Relevant: Work is performed consistently across the organizational unit. This sampling factor is judged to not apply.)
Type of Work: Services vary by practice area. This sampling factor is judged to apply. |
| Sampling Factor Values: |
Governance (Type of Work): IT Program Management Support for development projects (typically Government Programs hence the “governance” designation) which encompasses all aspects of IT support
Application Services (Type of Work): Full spectrum IT support for development projects including application coding, integration, IA, operational test and evaluation, data migration, and help desk (often times in collaboration with a Governance PM support contract) |
| Subgroups: |
1: Governance
25 People, 1 Basic Units
– Governance
2: Application Services
21 People, 1 Basic Units
– Application Services |