| Sampling Factors: |
Location (Not Relevant: There is only one location,which is Beijing)
Customer: The customers are categorized as Insurance industry, Homehold industry
Size (Not Relevant: There is no prcoess distinction based on size, all project development work are from 30-40 staff months.)
Organizational Structure (Not Relevant: The two Teams share same management team and support functions.)
Type of Work (Not Relevant: All projects are management information system related application development) |
| Sampling Factor Values: |
Ins (Customer): The application is developed for insurance industrial customers
Hom (Customer): The application is developed for homehold industrial customers |
| Subgroups: |
Team I: This team develops applications for insurance industrial customers
13 People, 2 Basic Units
– Ins
Team II: This team develops applications for homehold industrial customers
12 People, 2 Basic Units
– Hom |