| Sampling Factors: |
Location (Not Relevant: There is only one office which is located in Reston VA which is there in appraisal scope)
Customer (Not Relevant: All customers are government sector)
Size (Not Relevant: All work units are of similar size in terms of number of FTEs)
Organizational Structure (Not Relevant: All work units follow same uniform organizational structure)
Type of Work: There are 3 types of work Software maintenance IT implementation support IT staff augmentation |
| Sampling Factor Values: |
Software Maintenance (Type of Work): Software Maintenance services
IT Implementation support (Type of Work): IT implementation support services
IT Staff Augmentation (Type of Work): IT Staff Augmentation services |
| Subgroups: |
SG1: software maintenance
3 People, 1 Basic Units
– Software Maintenance
SG2: IT implementation support
4 People, 1 Basic Units
– IT Implementation support
SG3: IT staff augmentation
17 People, 4 Basic Units
– IT Staff Augmentation |