| Sampling Factors: |
Location (Not Relevant: All projects and basic units are operating from only one location)
Customer (Not Relevant: The projects / services in each subgroups is of similar and homogeneous in nature. The projects / services also follows Practical Solution”s standard processes without any tailoring / customization in each sub group. Hence Customer is not an influencing factor)
Size (Not Relevant: The projects and work groups at Practical Solutions are of small in size and size is not influencing the process followed)
Organizational Structure (Not Relevant: The organization unit is small and the organization structure is flat)
Type of Work: There are two types of work being done in OU. Software Development and Support Services. The process followed is different in these two types of work |
| Sampling Factor Values: |
DEV (Type of Work): Software Development and Maintenance
SVC (Type of Work): Architecture Governance Support Services |
| Subgroups: |
PSDEV: Subgroup consisting of software development projects
6 People, 2 Basic Units
– DEV
PSSVC: Subgroup consisting of Architecture Governance Support Services projects
3 People, 1 Basic Units
– SVC |