| Sampling Factors: |
Location (Not Relevant: All Projects are managed from the locations in DC and Vienna. Processes followed do not change based on the management location.)
Customer (Not Relevant: All projects are executed for same customer domain, i.e. district and state departments within United States)
Size (Not Relevant: Organization does not differentiate processes to be followed based on project size differences. Projects of all sizes are required to follow the same processes.)
Organizational Structure (Not Relevant: All projects follow the similar organization structure of PM/PMO, Dev and QA)
Type of Work: Projects are differentiated on the basis of Type of Work. Two different types of work are recognized. These are ‘Development’ and ‘Maintenance’. |
| Sampling Factor Values: |
Development (Type of Work): Projects involved in application development work
Maintenance (Type of Work): Projects involved in making minor enhancements to the existing software applications and providing bug fixes. |
| Subgroups: |
PST_Development: Projects involved in application development work
54 People, 2 Basic Units
– Development
PST_Maintenance: Projects involved in making minor enhancements to the existing software applications and providing bug fixes.
4 People, 1 Basic Units
– Maintenance |