| Sampling Factors: |
Location (Not Relevant: Just one location – Macapá)
Customer (Not Relevant: All customers are similar and all projects are performed following the same processes (not depend of customer))
Size (Not Relevant: All work are executed always for fixed number of people inside of teams.)
Organizational Structure (Not Relevant: All parts of OU are selected for this appraisal. All work under the OU use the same structure)
Type of Work: The work can affect the process that is used |
| Sampling Factor Values: |
Software Development (Type of Work): Work executed related to software developing and maintenance
Network infrastructure Support (Type of Work): Work executed to provide services of network infrastructure for software development group and Amapá secretaries
Database Support (Type of Work): work executed to provide services of database, internet conection, information security for infrastructure software development group and Amapá secretaries
Access support (Type of Work): work executed to provide services of application access for infrastructure software development group and Amapá secretaries |
| Subgroups: |
Software Development and Maintenance Subgroup: Subgroup responsible for work of software development and maintenance
56 People, 6 Basic Units
– Software Development
Network Subgroup: Subgroup responsible for provide services of network infrastructure for software development group and Amapá secretaries
21 People, 1 Basic Units
– Network infrastructure Support
Database Subgroup: Subgroup responsible for provide services of database, internet conection, information security for infrastructure software development group and Amapá secretaries
5 People, 1 Basic Units
– Database Support
Access Subgroup: Subgroup responsible for provide services of application access for infrastructure software development group and Amapá secretaries
9 People, 1 Basic Units
– Access support |