| Sampling Factors: |
Location (Not Relevant: Not relevant. Work is performed in the same geographical area.)
Customer: Relevant. Work is performed differently for customer CLARO and other customers.
Size (Not Relevant: Not relevant. Same processes are used for software development regardless of the program or basic unit size.)
Organizational Structure (Not Relevant: Not relevant. Same processes are used for software development regardless of the organizational struture.)
Type of Work (Not Relevant: Not relevant. Same processes are used for software development regardless of the type of work.) |
| Sampling Factor Values: |
Claro (Customer): Develops custom solutions for customer CLARO.
Other (Customer): Develops custom solutions for other customers, different from CLARO. |
| Subgroups: |
Claro: Subgroup with projects for customer Claro.
11 People, 2 Basic Units
– Claro
Other: Subgroup for projects for customers other than Claro.
11 People, 1 Basic Units
– Other |