| Sampling Factors: |
Location (Not Relevant: One location only in Shanghai for this organization.)
Customer: There are two main customers: International Banks and Domestic Banks.
Size: Size defined as the project duration: Medium(3-5 Months) and Small (Less than 2 Months).
Organizational Structure (Not Relevant: Managed under one department which is no relation with the process.)
Type of Work (Not Relevant: All software and system development projects which will not affect the process implementation.) |
| Sampling Factor Values: |
International Banks (Customer): All the projects for the International Banks.
Domestic Banks (Customer): All the projects for the domestic Banks.
Medium (Size): The duration between 3-5 Months.
Small (Size): The duration less than 2 Months. |
| Subgroups: |
SG1: All medium Projects for international banks.
12 People, 2 Basic Units
– International Banks
– Medium
SG2: All medium Projects for domestic banks.
10 People, 2 Basic Units
– Medium
– Domestic Banks
SG3: All small Projects for domestic banks.
8 People, 2 Basic Units
– Domestic Banks
– Small |