| Sampling Factors: |
Location (Not Relevant: The processes used are the same for each type of work, regardless of location.)
Customer (Not Relevant: The processes used are the same for each type of work, regardless of customer.)
Size (Not Relevant: The processes used are the same for each type of work, regardless of size of the basic unit.)
Organizational Structure (Not Relevant: All basic units are under the same organizational structure, and that does not affect the work.)
Type of Work: Modules service and Visits service. |
| Sampling Factor Values: |
Correspondents Service Management Modules (Type of Work): Correspondent Modules enabled for execution of banking transactions, through the following activities: Personnel administration. • Recruitment of operational staff – ATMs • Training Management and Operations Office. • Cash Management. • Close Office • Monitoring – CCTV Reports to Customer • Retching Office. • Delivery ETV
Compliance Visits Correspondents (Type of Work): Compliance visit aimed at detecting the modality under which it operates a commercial establishment (correspondent) and Visit compliance as mysterious buyer who intended to detect and assess compliance with policies and schemes operation, established by banks establishments Commercial (Correspondent) |
| Subgroups: |
Modules: The Correspondents Service Management Modules service
43 People, 2 Basic Units
– Correspondents Service Management Modules
Visits: The Compliance Visits Correspondents service
1 People, 2 Basic Units
– Compliance Visits Correspondents |