| Sampling Factors: |
Location (Not Relevant: Project executed from all locations need to follow centrally defined organizational processes)
Customer (Not Relevant: All BUs are executed for similar customer domain, i.e. state and federal departments in USA)
Size (Not Relevant: Organization does not differentiate processes to be followed based on BU size differences. BUs of all sizes are required to follow the same processes.)
Organizational Structure (Not Relevant: All BUs follow the similar organization structure of PM/PGM, Dev and Test or Service Executives)
Type of Work: BUs are differentiated on the basis of Type of Work. three different types of work are recognized. These are ‘Application Development’, ‘Onboarding Services’ and ‘Clinical Trials’
Methodology: BUs are differentiated on the basis of Methodology. Two different types of Methodologies are recognized. These are ‘Development’ and ‘Services’ |
| Sampling Factor Values: |
Application Development (Type of Work): Software development projects involved in custom application development for end customers
Onboarding Services (Type of Work): BUs providing resource onboarding services to end customers
Clinical Trials (Type of Work): BUs providing services on assisting in clinical trials for end customers
Development (Methodology): BUs involved in software development work
Services (Methodology): BUs involved in providing services to end customers |
| Subgroups: |
PSI_Dev_AD: Software development projects involved in custom application development for end customers
7 People, 1 Basic Units
– Development
– Application Development
PSI_Svc_OS: BUs providing resource onboarding services to end customers
18 People, 2 Basic Units
– Onboarding Services
– Services
PSI_Svc_CT: BUs providing services on assisting in clinical trials for end customers
11 People, 2 Basic Units
– Services
– Clinical Trials |