| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Jakarta City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the projects are for various industries including government organizations.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Organizational structure across all the basic units in the organizational unit remains the same. Hence, the organizational structure does not influence process implementation)
Type of Work: Work is performed differently based on the type of work. The work is categorized into three (3) main type of work: • Orlansoft • Custom Development • Support & Maintenance |
| Sampling Factor Values: |
Orlansoft (Type of Work): Develop solution that provides a unified process in a single software system that integrates and optimizes business processes, and delivers business information across entities and sites using Orlansoft Core Enterprise ERP.
Custom Development (Type of Work): Design, develop, testing and maintain software solutions for various industries
Support & Maintenance (Type of Work): Software maintenance is for the Immigration of Indonesia and covers very broad activities that include error correction, enhancements of capabilities, deletion of obsolete capabilities, and optimization. |
| Subgroups: |
Orlansoft: Develop solution that provides a unified process in a single software system that integrates and optimizes business processes, and delivers business information across entities and sites using Orlansoft Core Enterprise ERP.
7 People, 6 Basic Units
– Orlansoft
Custom Development: Design, develop, testing and maintain software solutions for various industries
48 People, 12 Basic Units
– Custom Development
Support & Maintenance: Software maintenance is for the Immigration of Indonesia and covers very broad activities that include error correction, enhancements of capabilities, deletion of obsolete capabilities, and optimization.
11 People, 3 Basic Units
– Support & Maintenance |