| Sampling Factors: |
Location (Not Relevant: Location has no effect in the way that all the activities are performed in the organization due that they all development and maintenance activities are performed by the Development Center located in one single location in Qingdao, China)
Customer (Not Relevant: Customer are China Governmental Organizations and public organizations but processes are not affected due this factor)
Size (Not Relevant: All projects are similar in terms of size, around 4 to 10 month, but processes are not affected due this factor.)
Organizational Structure (Not Relevant: The organizational Unit is an integrated department under a unique general manager where Organizational Structure do not impact on how the work is performed)
Type of Work: There are 2 types of work; Software Product Development and Software Maintenance
Software Lifecycle: There are 2 types of software life cycle; Waterfall and Iterative |
| Sampling Factor Values: |
Maintenace (Type of Work): Software Maintenance
Development (Type of Work): Software Product Development
Waterfall (Software Lifecycle): Software is developed using waterfall lifecycle model
Iterative (Software Lifecycle): Software is developed using iterative lifecycle model |
| Subgroups: |
Software Development using Waterfall Lifecycle: Software is development Projects using waterfall lifecycle model
11 People, 2 Basic Units
– Development
– Waterfall
Software Maintenance using Iterative lifecycle: Software maintenance projects using iterative lifecycle model
8 People, 2 Basic Units
– Iterative
– Maintenace |