| Sampling Factors: |
Location (Not Relevant: Only Qingdao City located in Shandong Province in China)
Customer (Not Relevant: All the projects for all the customers are mobile and web related software development and maintenance. The company uses the same process for all the customers.)
Size (Not Relevant: All projects are small size, smaller than 15 people, which doesn”t affect the process.)
Organizational Structure (Not Relevant: All the projects are from the Software Research & Development Department, which doesn”t affect the process.)
Type of Work: The Types of Work are Software Development and Software Maintenance projects. |
| Sampling Factor Values: |
Software Development Projects (Type of Work): Software Development Projects
Software Maintenance Projects (Type of Work): Software Maintenance Projects |
| Subgroups: |
Software Development: Software Development
21 People, 5 Basic Units
– Software Development Projects
Software Maintenance: Software Maintenance
17 People, 4 Basic Units
– Software Maintenance Projects |