| Sampling Factors: |
Location (Not Relevant: Work is performed in the same geographical area Qingdao)
Customer (Not Relevant: Customer is only one, in-house software development, for Outsourcing Services)
Size (Not Relevant: Similar size medium projects, following same standard processes)
Organizational Structure (Not Relevant: All development is conducted in the RD Center, structure is common for all units using the Organizational Standard Processes.)
Type of Work (Not Relevant: Type of work done is only one: Software Development)
Entire OU: The entire organizational unit is in the sample. This is a homogeneous environment where all projects follow the same structure. |