| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Qingdao City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are commercial enterprise in clothing industry)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: All software development work is performed in the Data System Center using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work: Work is performed differently based on the type of work. Most of the work are catogrized into New Project Development and Maintenance Project |
| Sampling Factor Values: |
New Project Development (Type of Work): To develop new project based on the specific needs from the customer
Maintenance Project (Type of Work): To develop project based on previous project change or upgrade that increases software capabilities beyond the original specifications |
| Subgroups: |
New Project Development: To develop new project based on the specific needs from the customer
24 People, 6 Basic Units
– New Project Development
Maintenance Project: To develop project based on previous project change or upgrade that increases software capabilities beyond the original specifications
18 People, 3 Basic Units
– Maintenance Project |